Privacy Policy

Your privacy is important to ORAX. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us, request a quote, or subscribe to our newsletter.
  • Business Information: Information about your dental or medical practice, such as the practice name, address, website URL, and services offered.
  • Website Usage Data: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
  • Marketing Data: Data related to your engagement with our marketing emails and advertisements.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To deliver the digital marketing services you have requested, including website development, SEO, media buying, and social media strategy.
  • To Communicate with You: To respond to your inquiries, provide customer support, and send you updates about our services.
  • To Improve Our Website and Services: To analyze website usage data and feedback to enhance our website’s functionality and user experience.
  • To Send Marketing Communications: To send you newsletters, promotional offers, and other marketing materials that may be of interest to you. You can opt-out of receiving these communications at any time.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We may share information with third-party service providers who assist us in providing our services, such as hosting providers, analytics providers, and email marketing platforms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Business Partners: We may share information with business partners who offer complementary services or products that may be of interest to you.
  • Legal Authorities: We may disclose information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect website usage data and improve your browsing experience. Cookies are small text files that are stored on your device when you visit a website. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive data transmitted online.
  • Implementing firewalls and intrusion detection systems to prevent unauthorized access to our systems.
  • Limiting access to personal information to authorized personnel only.
  • Regularly reviewing and updating our security practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at info@orax.com. We may require you to verify your identity before processing your request.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the date of the latest revision. Your continued use of our website and services after the posting of changes constitutes your acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: info@orax.com.

Thank you for trusting ORAX with your information.